F.A.Q. for Discontinued Products
1. Is Windows 95/98 device driver available for the TransDisk (TD) products?
2. Is Windows NT device driver available for the TransDisk (TD) products?
3. Can TransDisk have a partition over 2.14GB?
4. My file name or contents are garbled, what should I do?
6. Can a Parallel-port Dongle co-exist with TransDisk or TransCD?
7. What's proper procedure for using TD produstcs?
8. What hard drives are recommended for TransPorter and TransDisk?
9. How To install a used HDD with contents preserved? (only primary partition can be preserved)
10. How To install a HDD without contents preserved, new or old drive?
11. How do I format a TransDisk-SCSI?
12. What is the speed of SCSI Hard Drive?
13. How can I make the TransDisk-SCSI a bootable drive on PC?
14. Since TransDisk-SCSI can be used with PC or MAC, can I use it to transfer data between them?
15. What is terminator? What is the difference between active and passive types?
16. What will happen if wrong SCSI ID is selected?
17. Do I need any SCSI software for TransCD/PD?
18. How to install SCSI software for TransCD/PD?
19. Can I play my Music CD using TransCD?
20. Do I need the Sound Blaster board in the TCD2X-P/MCS package?
21. Can I hear MPC sound with TransCD and headset without sound card?
A: Yes, FIT32.exe (32-bit) is
OK for newer TD 3000 EPP product (with square 3-pin power connector). It's NOT
for the older TD 3000 (with round power connector) or TD 2000 series drives. Use
TD16OLD.exe (16-bit) for the older TD 3000 or TD 2000. Go to Software
Driver to download either of them.
2Q: Is Windows NT device driver available for the TransDisk (TD) products?
A: Yes and No. FIT32.exe is OK
for newer TD 3000 EPP product (with square 3-pin power connector). It's NOT for
the older TD 3000 (with round power connector) or TD 2000 series drives.
Unfortunately, there is NO NT driver for the older TD 3000 or TD 2000. Go to Software
Driver to download FIT32.exe.
3Q: Can TransDisk have a partition over 2.14GB?
A: All TransDisks having disk size over 2.1GB are shipped preformatted with multiple partitions, each less than 2.1GB so that the TransDisk can be used by DOS, Windows95, and NT.
Because DOS file system (FAT16) with its 16-bit commands (DIR, XCOPY, ....) can only handle cluster size up to 64, e.g., 32K bytes. Next bigger cluster size is 128 (64K bytes) which goes beyond the 16-bit segment limit. This can translate into 2*1024*1024*1024 data bytes or (including file system overhead) 4159 cylinders 16 heads 63 sectors. Hence, the 16-bit DOS can handle a single partition up to 2.14GB.
TransDisk Software:
TransDisk driver (TD-EPP.SYS): can handle partition over the 2.14GB limit well.
TD.EXE: Only version 4.04A or above will allow you to initialize hard disk over 2.1GB. Use option of "-OVER16", i.e. "TD -OVER16" on command line, to initialize a TransDisk to have a partition over 2.1GB. Without "-OVER16" in the command line, no partition over 2.1GB is allowed in initializing a TransDisk.
DOS and Windows95 on the limit:
A TransDisk with a partition over 2.1GB can only be used under Windows95 or the DOS mode under Windows95, which has 32-bit DOS commands. The DOS 6.22 or lower is 16-bit system can handle upto 2.14GB. In order for a TransDisk over 2.14GB to be used under DOS, you must partition it into partitions of smaller sizes. (NOTE that some DOS 6.22 command may work fine with 2.14GB-above partition, however, it is very fragile.) In summary, DOS (and Windows95) is using (the only existing) FAT16 format. Windows95 and its DOS commands were written for 32-bit system so that it can use a partition over the 2.14GB limit. However, the DOS 6.22 commands were written in 16-bit mode, hence, its limit is 2.14GB.
4Q: My file name or contents are garbled, what should I do?
A: Please look carefully into your system setup. The following may easily cause the above problem.
(a) Are you using F.I.T. provided DB25 cable?You must use F.I.T. provided cable. Since the extremely high transfer rate on the TransDisk, the quality of the cable must be assured and certified to sustain the bandwidth. FIT cable is especially made for this purpose. Other cable unlikely has the quality to serve TransDisk, even thought it may seem all right to transfer small data files.
(b) Are connectors of the cable on both ends screwed in securely?Loose connections do lose data integrity.
(c) If you use Notebook PC, did you use TransDisk when your Notebook battery level is low?A Notebook PC, without being noticed, usually slows down its performance, i.e., CPU is downgraded, when its battery level is relatively low. (If it is low enough, Notebook will shut down automatically. However, before that happens, it is running at a lower performance level, especially output signals.) At this moment, printer signal may also be not stable. It could cause bad data when read from or write to TransDisk.
(d) If you connect a TransDisk with partition higher than 32 Meg. on a DOS 3.3x PC, you may create data integrity problem when writing into it. In order to use TransDisk on a DOS 3.3x machine you need to partition TransDisk into smaller partitions. (e) In a rare situation, if you only sees this problem on a particular machine and it works fine on the other machine, you may have to use "/T:xx" option on the troubled machine to make timing right. It is a timing issue on that particular printer port. Please refer to README file for the "/T:xx" option. Now, we need to know if the garbled data displayed is from read or write operation. Connect your TransDisk accordingly with a securely tighten FIT cable on a PC or an AC-powered Notebook. If you do see the same result, then it is likely that the garbled data has been written into TransDisk. You may still be able to copy some files out of TransDisk if you are sure that this file or that section of file system is not affected. You can use DOS command to do so. Otherwise, you need to run TD.EXE and use command 3 of initialization to re-initialize the TransDisk again. Unfortunately, the written garbled data can only be removed by refreshing the whole partition.
A: Double Space could be installed differently in each system. Go to the PC with which your TransDisk has problem. Check the following two parameters.
(a) Find out what your DOS LASTDRIVE is. If your config.sys does specify "LASTDRIVE=", it is your LASTDRIVE letter. Otherwise, your DOS LASTDRIVE is default to your current hard drive letter plus one, e.g., E: if your internal hard drive letter ends with D.
(b) Find out what your Double Space LASTDRIVE is. You can find out the letter by running DBLSPACE at DOS prompt. Select "Tools", then select "options". The other easy way to find it out is to, at DOS prompt of your boot drive letter, run "TYPE DBLSPACE.INI". You will see a line of "LAST DRIVE=". It is your Double Space LASTDRIVE letter. The Double Space LASTDRIVE specifies the last drive reserved for Double Space Use.
1. When using normal procedure (Device entry in config.sys) to load TD driver, if Double Space option "LASTDRIVE reserved for Double Space Use" (section B above) is set to "Z", then it won’t work. Since all drive letters are reserved for Double Space, there is no letter available for TransDisk. In this case, set the parameter to a lower letter and TransDisk should work. To change this parameter, run DBLSPACE at DOS prompt. Select "Tools" then select "Options".
2. TDGO won’t work under most circumstance, but the variation of "DLD -X transd.sys" will work under the following conditions:
a. DOS LASTDRIVE in config.sys is set to a letter higher than "Double Space LASTDRIVE"
b. "DLD -X transd.sys" should work if X is higher than "Double Space LASTDRIVE" and lower than or equal to DOS LASTDRIVE in config.sys.
Example: DOS LASTDRIVE=Z, Double Space LASTDRIVE (reserved for DBLSPACE) = T, then "DLD -U transd.sys" will assign drive letter "U" to TransDisk.
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6Q: Can a Parallel-port Dongle co-exist with TransDisk or TransCD?
A: Most of Parallel ports dongles do not co-exist well with each other or with FIT’s non-EPP parallel port devices. The EPP version of TransDisk and TransCD have much better chance to work well with most dongles. The EPP version of TransDisk will be released in November ‘95. The current version of TransCD is EPP and it should work better with some dongles.
If you are running your protected software on a new operating system (like Windows95), make sure that it runs well before connecting TransDisk or TransCD to your system. If you want to connect a dongle and TransDisk/TransCD together, dongle is better after TransDisk or TransCD. There is no guarantee that they can co-exist.
7Q: What's proper procedure for using TD produstcs?
A: Check if all connections are right. (Use only FIT cables.)
Check if it also works same problem on other PC, if not, use different /T: option on the trouble PC.
Connect TransDisk accordingly. Turn on the power and check if HDD in TransDisk spins up, PWR light (green) should be brightly on and other lights should be off.
Run TDPARAM.EXE (on Installation Diskette), write down numbers of cyln/head/sectors. Go to AAA.
AAA:
Run TD option 6, write down HDD info for cyln/head/sectors and number of partitions.
Compare two sets of cyln/head/sectors above.
If they match, go to DDD. If they don’t match, go to EEE.
DDD:
Do TD option 10, 1. check if capacity is correct for each partition,
2. cluster size should be greater than 0, (multiple of 4),
3. FAT size should be greater than 0,
4. FAT# should be 2 (1 for very old TransDisk)
If there is any invalid numbers above, goto BBB or CCC to reformat a partition.
Do TD option 127, (Password/command ID = "td") for each partition, If there is any error, goto BBB or CCC.
Reboot the system. Check if problem persists, call or fax a report to FIT.
EEE:
Do TD option 16 (Data will be erased), and enter numbers of cyln/head/sectors from TDPARAM. Password/Command ID = "td". Go to BBB:
BBB:
Do TD option 3, Answer y (yes) to all questions except "Will you use TransDisk on a DOS 3.x system" which should be answered with N (no).
Go to AAA.
CCC:
Do TD option 4 (Data will be lost) for the partition in error. Go to DDD.
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8Q: What hard drives are recommended for TransPorter and TransDisk?
A: The following hard drives are recommended for TransDisk 3000 and 2000, and TransPorter.
TransPorter, TransDisk 3000EPP (12V/5V) and 3000(9V): (3.5"HDD)(Note that TransDisk 3000EPP should have software version 4.xx while TransDisk 3000 2.xx.)
Maxtor:
All models up to 5GB : Recommended.
IBM: DJAA-31700, DAQA-33240, and DHEA-36480 (6.3GB): work well with
TransPorter and TD3000EPP. All other models are not tested.Conner: All models except CFSxxxx: Recommended. Model CFSxxxx: No Good for TransPorter, TD3000 and TD3000EPP.
Western Digital:
Seagate:
Quantum:
SAMSUNG : Not recommended.
TransDisk 2000: (2.5" HDD)Toshiba and IBM: All models are recommended.
Conner, Seagate, Quantum:
Latest models should be OK. However, not all models are tested by F.I.T. Old models (1993 or earlier) may have power consumption problem, i.e., it may not spin up.
Hitachi: DK222A-54 and DK212A-81 are OK. DK224A-14 and DK221A-34 do not work.
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9Q:How To install a used HDD with contents preserved? (only primary partition can be preserved)
A: 1. Find out the cylinder/head/sectors numbers that the HDD was used. It should be in the CMOS setup on which machine the HDD was installed. [If you don't have this information, try to use TDPARAM.EXE in the Installation Diskette. If it is not the original cylinder/head/sectors numbers used, it may not work. You have to find out the original numbers somehow.]
2. Execute TD.EXE command, use option 120 with password td (lower case) (set translate mode) with the original cylinder/head/sectors numbers.
3. Then, use option 118 (Re-mark) with the above cylinder/head/sectors numbers. DO NOT use option 3 to initialize the HDD.
4. Re-boot PC and ready to serve.
To install a HDD without contents preserved, new or old drive:
You can follow the instruction in the assembly instruction. Here is the summary.
1. Find out the drive’s cylinder/head/sectors numbers. Or, you can use the TDPARAM.EXE command from the Installation Diskette.
2. Execute TD.EXE, use option 16 (password td) to mark the hard drive with the above cylinder/head/sectors numbers.
3. Then use option 3 to initialize (answer yes to all questions except the one whether to use TransDisk on DOS3.3 - No.)
4. Re-boot PC and ready to serve.
Warning: Due to the structural difference of the partition tables on the TransDisk and a PC internal drive, PC can only recognize the 1st (Primary) partition of the TransDisk. And Vice Versa.
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11Q:How do I format a TransDisk-SCSI?
A: TransDisk-SCSI (or any SCSI devices, thereafter refered only by TransDisk-SCSI) is shipped with default format for PC, WindowsNT, or OS/2, i.e., FAT format. If a user wants to use it on MAC (Apple), UNIX, or Workstations (SUN, DEC, HP,...etc.), TransDisk needs to be reformatted on that particular machine. Refer to your system manual or user’s guide for instruction.
On a PC, Most SCSI hard drives are already low-level formatted when you receive them. If it is not, you need to use the utility software that comes with the SCSI controller card to do the low level format first. Then, you need to partition it. Some SCSI controllers allow you to use the "FDISK.EXE" under MS-DOS. The other controllers provide software utility to do that. After partitioning, you just need to run "FORMAT.COM" to high-level format the hard drive.
On a non-PC system, follow your system manual or user’s guide for instruction.
12Q: What is the speed of SCSI Hard Drive?
A: Most of SCSI HDD is capable of 10 MB/sec. (20MB/sec. for Wide SCSI) However, its true data transfer rate depends mainly on the SCSI controller. PC and SCSI HDD models and testing software can also affect the result. The price of SCSI controller varies from US$30.00 to US$500.00. It does make a difference. Our suggestion is to avoid no-brand name.
13Q: How can I make the TransDisk-SCSI a bootable drive on PC?
A: Format the TransDisk-SCSI with system files on it and set the CMOS setup of the PC to "No internal fixed drive". Enable the firmware (extended BIOS) on the SCSI controller and then, PC will boot from TransDisk-SCSI. Refer to your SCSI controller manual for details.
A: No. Although the SCSI protocols are the same on both computers, the file systems are different and it makes the data transfer impossible.
15Q:What is terminator? What is the difference between active and passive types?
A: The terminator is used to eliminate the signal reflection from end of the SCSI cable. It should be placed at the end of the SCSI chain. The active terminator offers better matching characteristic.
16Q: What will happen if wrong SCSI ID is selected?
A: The devices hooked to the same SCSI chain should be addressed differently. For TransDisk-SCSI, the ID address is selected by setting a rotary switch at the bottom. IF more than one SCSI device has same address, the SCSI controller will not recognize these devices. The ID address 7 is reserved for controller (host). The wrong setting of the ID should not damage any hardware in today’s circuit design. However, check the ID carefully when you configure a new system.
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17Q: Do I need any SCSI software for TransCD/PD?
TransCD/PD comes with SCSI-2 interface and offers easy connection for most of MAC and PC computers. Microsoft’s Windows95 and WindowsNT will automatically recognize, without additional software, the TransCD/PD with 2 logical drives: one CD-ROM drive and one Removable Hard Disk drive. Both logical drives are accessed through drive letters, C:,D:,..., like an internal drive. For MAC, Windows, and DOS, it only requires CorelSCSI software, ordered separately, for your system. Here is the summary.Windows95 and WindowsNT - no additional software required.
DOS and WINDOWS (3.1 or equivalent) - require CorelSCSI software. We tested version 2.10. Use the DOSTOOLS.EXE in CorelSCSI directory (default directory is CORELDRV) or SCSITOOLS icon to format PD cartridge.
MAC - requires CorelSCSI software. We tested version 2.10.
Novell Netware - no additional software required. We tested on Netware 3.12 and 4.1.
UnixWare 2.01 - it recognizes the drive, but can’t access, under study. It may simply need to mount the file system.
SCO UNIX - no additional software required. Panasonic tested on SCO OpenServe Release 5.
OS/2 Ver. 2.x or WARP 3.0 : It requires to download two files, ldf.com and optical.dsk, from IBM’s BBS of phone # 1-919-517-0001. Execute ldf on a directory to self-extract, then read the files for instruction. Besides your regular SCSI software which can recognize the PD as a CD-ROM drive, the additional IBM optical drive can recognize the PD as a read-writable optical drive. The order of the two drivers in config.sys can determine the order of the driver letter assignment. WARP 3.0 can use regular format command to format PD cartridge while OS/2 ver. 2.x need to use a utility from IBM’s BBS. Refer to IBM files.
Example of an OS/2 config.sys with Adaptec 2940 SCSI controller.... BASEDEV=OS2SCSI.DMD DEVICE=C:\OS2\BOOT\OS2CDROM.DMD /Q IFS=C:\OS2\BOOT\CDFS.IFS /Q DEVICE=C:\OS2\MDOS\VCDROM.SYS DEVICE=C:\OS2\OPTICAL.SYS /N:4 /U /Q BASEDEV=AIC7870.ADD /ET /V /* /ET is required, MUST EDIT after installing */
*** This is for DOS/WINDOWS only. On Windows95 or WindowsNT, you don’t need to install any SCSI software if your SCSI controller is supported by Windows95 or WindowsNT. See other tech. sheet for OS/2 installation.
The following two steps of software installation must be executed for TransCD/PD to work on your DOS/Windows system.
1. Install an ASPI driver from your SCSI controller software.
You will see one line is added into your CONFIG.SYS.
Example: If you use Adaptec APA358 Mini-SCSI EPP for Parallel, you should see driver of "MA358.SYS" being added into CONFIG.SYS.
Example: If you use Adaptec 152X controller, you should see driver of "ASPI2DOS.SYS" being added into CONFIG.SYS.
2. Install CorelSCSI software for CD-ROM and HDD SCSI drivers.
You will see two lines are added into your CONFIG.SYS and one line into AUTOEXEC.BAT. This section is same for all SCSI controllers.
The two lines in CONFIG.SYS include drivers of "CUNI_ASP.SYS" and "UNI_ASP.SYS".
One line in AUTOEXEC.BAT is CORELCDX if CorelSCSI’s CD extension software is used. It can still be MSCDEX if you select not to use CORELSCSI’s CD extension at installation.
If you see more software driver lines added into CONFIG.SYS or AUTOEXEC.BAT, you may install wrong software. You need to remove these lines and re-install again.
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A:Yes, you can use TransCD utility or Windows utility to play regular music CD on TransCD. The music will come out of headphone in front of or audio port at the back of TransCD. You can plug in a headphone or an (amplified) speaker set into headphone jack. TransCD can play regular music tracks in the background and your PC is free for you to use.
The MPC (Multimedia PC) standard requires a sound card to play sound wave file. An MPC title can store its audio sound files in either a sound wave form or regular audio tracks. TransCD is capable of playing only regular audio (music) tracks, like CD player. If the application on the CD title (MPC or DOS) does store its sound in an audio track, sound can come out of TransCD audio jack or headphone jack. Some titles store audio files in both forms.
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20Q: Do I need the Sound Blaster board in the TCD2X-P/MCS package?
A: You do need it to play MPC titles as explained above. The Sound Blaster has to be installed inside your computer. Speaker set can be attached to the Sound Blaster. You can also connect TransCD audio output to Sound Blaster audio-in (line-in) port so that your speaker can play both sound wave files and regular music tracks.
21Q: Can I hear MPC sound with TransCD and headset without sound card?
A:
Unfortunately you cannot. MPC sound requires sound card by its standard.